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  • 10 Jul 2019 1:22 PM | Julie Stevens (Administrator)


    For Further Information
    Contact Aaron Schulenburg, SCRS Executive Director
    Phone: (302) 423-3537 or e-mail: aaron@scrs.com

    SCRS Releases Video from 2019 Repairer Roundtable on Workforce Development

    Mechanicsville, Virginia, June 27, 2019 – In April, the Society of Collision Repair Specialists (SCRS) welcomed attendees to the Gaylord Opryland Resort in Nashville, Tennessee for the 2019 Repairer Roundtable. The video of the presentations and resulting dialog surrounding workforce development is now available to view on the association YouTube channel, SCRSCollision. 

    With a focus on learning from unique initiatives spurring from Tennessee’s focus on developing a stronger workforce to support growth in business development, the video captures presentations from Director of Workforce Development at Tennessee Department of Economic & Community Development, Ann Thompson, and Kenyatta Lovett, Ph.D., Executive Director at Complete Tennessee. 

    Their topic covered TN-based programs developed to spur more adults and graduating high school students to work toward a degree or certificate in a vocational school or program, with an objective of better meeting market demand for skilled workers. 

    The presentation was followed with more from Dan Caldwell, Senior Manager of Learning Pathways for Nissan’s U.S. manufacturing operations, and Jon Mandrell, Ed.D., President of the Tennessee College of Applied Technologies (TCAT) – Murfreesboro. 

    They collectively shared a look into Nissan’s application of these programs to address a shortage of skilled workers, and how the collaboration between the state, TCAT and industry addressed that need through a cutting edge public/private partnership.  

    The program concluded with an engaged Q&A session, responding collision industry specific questions from the audience in attendance. 

    For more information about SCRS, or to join, please visit the website at www.scrs.com 

    To be notified as more content is released, subscribe at https://www.youtube.com/SCRSCollision


    About SCRS: Through its direct members and 38 affiliate associations, SCRS is comprised of 6,000 collision repair businesses and 58,500 specialized professionals who work with consumers and insurance companies to repair collision-damaged vehicles. Additional information about SCRS including other news releases is available at the SCRS Web site: www.scrs.com. You can e-mail SCRS at the following address: info@scrs.com.

  • 10 Jul 2019 1:20 PM | Julie Stevens (Administrator)

    Ford's On Target Magazine, volume 2 is now out!  Check it out here:

    On Target (2019 - Volume 2) FINAL.pdf

  • 10 Apr 2019 2:31 PM | Julie Stevens (Administrator)

    This website has a great deal of valuable information such as:

    Shows in detail the included and not included operations for CCC and Mitchell as of 2019.  This will help you with your estimates in the event you have a question regarding an estimating system. 

    -Provides OEM website information along with OEM position statements

    - Estimating tips

    -Has Knowledge Base which has bullet points on repair issues

    -Shops can also ask a technical or estimating question, and DEGWEB will email an answer back

    -Has Knowledge Base which has bullet points on repair issues similar to what is listed below:

    -Estimating Tip: CCC, Audatex and Mitchell - Refinish Impact Bars

    -Refinishing of Impact Bars/ Bumper reinforcements is a NOT included operation in all three estimating systems.

    -Mitchell/Audatex may have a labor value available in the database to select from.

    -CCC/MOTORS does not provide labor values for this operation for the following reason. Estimated Release Date: Closed

    -Proposed Resolution: MOTOR stated:

    After review, MOTOR has determined that paint found on factory installed impact bars is an artifact of the factory refinish process (over-spray). Impact bars may come from the factory refinished in various stages of completeness and quality.

    MOTOR does not take the position that the impact bar should not be returned to pre-accident condition. However, determining the estimated work time to refinish impact bars in various stages of completeness and quality, if refinished at all, is best left up to the judgment of estimators using an on-the-spot evaluation.

  • 29 Mar 2019 1:39 PM | Julie Stevens (Administrator)

    Estimating Tip: Mitchell - 2.5 Clear Cap Exclusion

    Included Operations

    ·     Mix material

    ·     Clean and tack surface

    ·     Apply material

    ·     Clean equipment

    NOTE: For NEW, UNDAMAGED PARTS, a total of no more than 2.5 hours should be necessary to perform the four Clear Coat Refinish Included Operations listed above. This calculation DOES NOT APPLY to bumper covers, ground effects, special package equipment, interior edges, jambs, entryways, undersides and additional time that may be required for repaired and/or used panels. It DOES NOT APPLY to complete vehicle refinish. It is not intended to determine the quantity or cost of materials required for the application of clear.


    The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.


    You can view this tip and others on the DEG website by clicking here.


    For more information about SCRS, or to join as a member, please visit 

    www.scrs.com, call toll free 1-877-841-0660 or email us at info@scrs.com.

  • 21 Mar 2019 10:35 AM | Julie Stevens (Administrator)

    Attached, is the newest volume of Ford's On Target magazine.  It includes a wealth of repair-related material, including: a discussion of Ford's recent scanning position statement, as well as a detailed look at Ford's scanning software and hardware; updates to Ford's new Certified Collision Network; vehicle recalibration from I-CAR; an introduction to Ford's new Collision Report video series; Ford and Lincoln diagnostic methods straight from the Workshop Manual; a look Inside the Industry; and more.

    On Target (2019 - Vol. 1) FINAL.pdf

  • 9 Jan 2019 10:26 PM | Julie Stevens (Administrator)

    January 2, 2019 – Richmond, Virginia – The Washington Metropolitan Auto Body Association (WMABA) is opening a survey for collision repairers in Virginia, Maryland, West Virginia and Washington D.C., to anonymously rate insurance company market behaviors in several categories. Utilizing a list of the largest carriers by market share, repairers will be given an opportunity to give their feedback.

    The survey is to provide results to collision repairers, the association and insurers, as to how they are handling claims in the mid-Atlantic region. With some insurers having specific market tactics utilized in each market, under different leadership, this may show the overall perception from the repair industry to their claims staff. WMABA hopes the information is helpful to improve relationships with the carriers in the area.

    Find the survey here: SURVEY

  • 11 Dec 2018 8:20 PM | Julie Stevens (Administrator)

    Steady improvement for U.S. personal auto insurance companies has culminated in the sector’s best underwriting performance in 10 years, according to Fitch Ratings in a new report.

    Fundamental improvement

    The U.S. personal auto insurance market has shown continued fundamental improvement that is pointing to full-year statutory underwriting profit for the first time since 2007, according to the findings of the report titled, “U.S. Personal Auto Insurance Market: Underwriting Recovery in Full Swing.”

    Related: Rising premiums, lower losses bode well for U.S. auto insurance industry

    Material premium rate increases over successive renewal periods and a return to more favorable claims frequency experience are key contributors to this result. A 65% industry aggregate statutory direct loss ratio in private passenger auto liability and auto physical damage combined through the first nine months of 2018, represents an improvement of over five points from full-year 2017.

    Read the whole article here: Article

  • 7 Dec 2018 10:15 AM | Julie Stevens (Administrator)

    By John Huetter

    I-CAR has for a while blessed the industry with a collection of guides to finding and launching OEM repair procedure websites. It’s since followed those up with a series of Repairability Technical Support articles teaching repairers how to find advanced driver assistance system information within those manuals.

    Late last month, it collected these posts into a handy portal/article, and insurers, estimators and repairers will want to bookmark the page to make sure they properly research the lifesaving technology.

    ADAS can include a multitude of items Insurance Institute for Highway Safety research has proven to reduce crashes, such as autobraking. Unfortunately, it’s often associated with car parts likely to be damaged in a wreck, not to mention basic tech like batteries, and both the collision itself and the repair process can compromise ADAS if you’re not careful. Adherence to OEM procedures for repair and calibration is critical.

    Finding these repair procedures means going beyond the the body repair chapter of the manual and researching sections collision repairers have traditionally associated with mechanics, something I-CAR alludes to in its ADAS coverage.

    Read the whole article here: https://www.repairerdrivennews.com/2018/12/06/handy-i-car-article-rounds-up-guides-to-finding-adas-procedures-on-oem-sites/?fbclid=IwAR1HKEl94PTSdIHkdYQU5XVHmgQTK1XsGxTssUwfodRXFYu_S_gcqh_-dbU

  • 3 Dec 2018 12:50 PM | Julie Stevens (Administrator)

    We all probably agree that it is best that a body shop estimator always write his/her own estimate on every vehicle they repair. The primary reason for that is because insurance company estimates are highly inaccurate and they use terms on their estimates, and repair methods, that the auto body industry is prohibited from using.


    Section 2695.8 (F) of the California Fair Claim Settlement Practices regulation clearly Indicates the steps an insurer must use when preparing a repair estimate using a third party data base.


    This regulation states: "An insurer shall not prepare an estimate that deviates from the standards, costs and/or guidelines provided by the third party automobile collision repair estimating software used by the insurer to prepare the estimate, if such deviation would result in an estimate that would not allow for repairs to be made in accordance with accepted trade standards for good and workmanlike automotive repairs by an auto body repair shop, as described in this subdivision."


    Simply put, the insurer must use the data base they are using as it is designed to be used, including the "P" pages. 


    Another reason for the auto body shop to prepare their own estimate is so they will have an estimate prepared on an "unmolested" data base to compare to any insurer produced estimate. Insurers have been known to go into the administrative section of the data base and set certain parameters that will affect the bottom line on an estimate. An example of that is "all bumpers are painted on the vehicle".


    Items that have been left off an estimate or under paid on the estimate would not allow the auto body shop to repair the vehicle in a "good and workman like manner". While there are some minor differences in the data bases, they are usually small. When there are large differences, it is usually caused by data base manipulation and you may want to consider insisting the insurer use your data base as they are required to do.


    If the insurer refuses to comply with the regulations, you may want to consider filing a complaint with the DOI.





    Attention: This document is general in nature and deals with various laws and regulations. It should not be considered legal advice. It is recommended that you seek the advice of an attorney specializing in this area of the law if you encounter a problem.

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